3
KR

Alert Configuration

10 active rules

Define thresholds, notification channels, and escalation paths for communication performance alerts

Critical Packet Loss

all·packetLoss > 5%

Last: 06:28:55 · 14×

High Latency Warning

AI
voice·latency > 200ms

Last: 06:24:30 · 31×

MOS Score Degraded

AI
voice·mos < 3

Last: 06:27:12 · 8×

Video FPS Critical

video·fps < 10fps

Last: 06:15:44 · 5×

Jitter Spike Alert

voice·jitter > 50ms

Last: 05:58:10 · 22×

Call Drop Rate Spike

AI
voice·dropRate > 1%

Last: 06:29:41 · 3×

Message Delivery Failure

message·deliveryRate < 98%

Last: 05:42:18 · 1×

Reconnection Storm

all·reconnects > 20/min

Never triggered

Bitrate Degradation

AI
video·bitrate < 256kbps

Last: 05:31:07 · 9×

AI Anomaly — Traffic Spike

AI
all·sessionVolume > 0

Last: 04:12:33 · 2×

Server Node Unreachable

all·nodeHealth > 3fails

Never triggered

Excellent Performance Spike

all·mos > 4.8

Last: 03:45:00 · 4×

Rule Identity

Helps your team understand what this rule monitors and why it matters

critical — Page on-call immediately

Trigger Threshold

Trigger when:Packet Loss>5%on any channel

Suppress duplicate alerts for this many minutes after the first trigger

5m

Notification Channels

Select all channels to notify when this alert triggers. At least one must be enabled.

CommPulse will POST a JSON payload to this URL when the alert fires

AI Anomaly Detection

Enable AI-powered anomaly detection

Uses ML models trained on your traffic baseline to detect unusual patterns even when static thresholds aren't crossed

Auto-Escalation

Enable automatic escalation

If the alert is not acknowledged within the tier delay, CommPulse escalates to the next contact group

1
2
3